CFXpress Services

Fulfilling Your Medical Delivery Needs

Why Choose Customer First Xpress For Your Delivery Needs

  • Unmatched customer service
  • Competitive pricing
  • Highly trained professionals
  • Safety and security
  • Dedicated team

services overview

Is your company looking for a way to get products delivered to clients without having to deal with deliveries in house? What are you supposed to do when drivers call off of work due to sickness or vacation? After all, you are not in the delivery business.

By outsourcing your delivery needs to our local courier service, you can pickup the phone and contact one of the owners directly, not an out of town manager that is dealing with a great number of customers and issues, like you would get working with a large chain company. By working with CFX, you can concentrate on what you do best.

Pharmacy Delivery

The responsibility of delivering pharmaceuticals is not one to be taken lightly. We understand the importance of HIPAA guidelines and chain of custody our drivers must follow.

Medical Delivery

When it comes to the health of a patient, timing is of the utmost importance. By using a local courier service, you can be sure to get your products to clients as quickly as possible.

Local & Regional Delivery

Our hands on approach has allowed us to expand our services to any area of the Midwest. From our home base in St Louis to the all of the points below on the map if you have a need for dedicated courier services CFXpress is for you.

Pharmacy Delivery

The responsibility of delivering pharmaceuticals is not one to be taken lightly. We understand the importance of HIPAA guidelines and chain of custody our drivers must follow.

Medical Delivery

When it comes to the health of a patient, timing is of the utmost importance. By using a local courier service, you can be sure to get your products to clients as quickly as possible.

Local & Regional Delivery

Our hands on approach has allowed us to expand our services to any area of the Midwest. From our home base in St Louis to the all of the points below on the map if you have a need for dedicated courier services CFXpress is for you.

frequently asked questions

Are CFX drivers HIPAA trained and certified?

We provide HIPAA training and certification for our drivers delivering for our pharmacy and medical customers.

What type of pharmacy Proof of Delivery system does CFX use?

We use 2 different pharmacy specific delivery systems that tie into the pharmacy software and database systems. The packages we use utilize bar code and signature capture for proof of delivery. Through these packages we can provide detailed reporting regarding specific deliveries.

Can CFX provide STAT (On-demand) delivery service as well as Scheduled Route Services?

Yes CFX also provides STAT services for all of our Scheduled Route customers. All of our STAT deliveries are considered Direct meaning we will pick the packages up and deliver directly to the delivery destination.

Are CFX drivers aware of the importance of Chain of Custody?

Yes all of our drivers are trained on the vital importance of the handling of the products they are delivering. The packages will never be handed off or delivered to anyone other than the designated recipient.

Do CFX drivers wear any type of uniform?

Yes we provide apparel for all of our drivers with our CFX logo so they can be easily identified by our customers and the delivery recipient.

Are CFX services limited to just the Midwest region?

CFX has the ability to provide services in multiple regions which are not limited to just the Midwest. Our promise to our customers is that we will not commit to services that we are not 100% certain we can exceed customer expectations.

Are CFX drivers bonded and insured?

Yes CFX has an umbrella policy which includes bonding with minimums that exceed the industry standard.

frequently asked questions

Are CFX drivers HIPAA trained and certified?

We provide HIPAA training and certification for our drivers delivering for our pharmacy and medical customers.

What type of pharmacy Proof of Delivery system does CFX use?

We use 2 different pharmacy specific delivery systems that tie into the pharmacy software and database systems. The packages we use utilize bar code and signature capture for proof of delivery. Through these packages we can provide detailed reporting regarding specific deliveries.

Can CFX provide STAT (On-demand) delivery service as well as Scheduled Route Services?

Yes CFX also provides STAT services for all of our Scheduled Route customers. All of our STAT deliveries are considered Direct meaning we will pick the packages up and deliver directly to the delivery destination.

Are CFX drivers aware of the importance of Chain of Custody?

Yes all of our drivers are trained on the vital importance of the handling of the products they are delivering. The packages will never be handed off or delivered to anyone other than the designated recipient.

Do CFX drivers wear any type of uniform?

Yes we provide apparel for all of our drivers with our CFX logo so they can be easily identified by our customers and the delivery recipient.

Are CFX services limited to just the Midwest region?

CFX has the ability to provide services in multiple regions which are not limited to just the Midwest. Our promise to our customers is that we will not commit to services that we are not 100% certain we can exceed customer expectations.

Are CFX drivers bonded and insured?

Yes CFX has an umbrella policy which includes bonding with minimums that exceed the industry standard.